Altvideo (also referred to as “we,” or “us” further in this document) is online and mobile video editing service. Our Privacy Policy explains the manner and purpose of how our Services collect, disclose, safeguard or use the information as well as your options regarding how we collect and use the information that you provide to us.

Check the list of the sections below:

1. Collection and Use of Information
2. How We Share Your Information
3. The Storage and Protection of Your Information
4. Your Options Regarding Your Information
5. Age Restrictions
6. External links to Services and Additional Websites
7. Updating Our Privacy Policy

COLLECTION AND USE OF INFORMATION

When registering a Altvideo account or reaching us out, we ask you for your first and last name, as well as email address. Our Service may save your communication with Altvideo in order to assist us to supervise operational maintenance of the components and optimize the Services that we provide to you.

ANALYTICAL DATA

To improve our Services and administration, we use analytical data based on user information from third-party Services that you use. Usually, your web browser tracks the pages that you visit and collects this information. As we obtain the analytical data in a cumulative format, identification of individual users is usually not possible.

COOKIES INFORMATION:

To help you to sign in quickly and to facilitate your experience with our Website using cookies, a unique identification of your browser may be attached. Cookies can collect information about your user habits by tracking what you view, click on, etc. on our Website. Although you can disallow cookies, some functions of our Service may be limited without cookies.

LOG FILE INFORMATION:

Each time that you use our Service, it automatically reports your logs information from the web browser. Our Services anonymously capture your IP address, browser, web request, URLs and clicks as well as your cooperation with our Website and other information, including domain names and pages viewed.

INFORMATION ABOUT CLEAR GIFS/WEB BEACONS:

For us to constantly improve our features, Services and user experience, we might use clear gifs, which are also called web beacons that provide us with the behaviour patterns of our Website users. Also, clear gifs may be used to track the emails from our Services that our users choose to open and links that they choose to click.

DEVICE IDENTIFIERS:

By accessing our Website from computers, smart phones, tablets and other devices, our Website may identify unique devices and allow us to access, gather, or monitor data that is sent to our Website. Unique device identifiers are able to collect information on the devices’ hardware or software peculiarities and browsing behaviours of our users. Also, device identifiers help you to log in quickly and facilitate your use of our Service. When a device identifier is disconnected or inoperable, particular features of our Website may be unavailable or not function as designed.

COMMERCIAL AND MARKETING COMMUNICATIONS:

The information that we receive from you is only used to communicate with you directly. You may get emails with marketing promotions or newsletters from us. You can unsubscribe from these letters or change your profile settings.

However, you can not unsubscribe of Service-related emails that may request you to verify your account, confirm your bill, purchase or order details, as well as modifications of the Service features, notifications regarding technical or security issues.

HERE ARE A FEW CASES OF HOW WE MIGHT USE, WITHOUT LIMITATION, THE INFORMATION THAT WE RECEIVE FROM YOU:

Cookies, device identifiers, clear gifs information and log files may be used to (a) save information that allows you to visit our Website without re-entering your access information each time; (b) customize your personal Content; (c) track statistical data on the number of visitors and traffic patterns; (d) investigate and repair technical problems; (e) show efficient advertising in your web browser.

SHARING YOUR INFORMATION WITH THIRD PARTIES

Your information will not be sold or leased to any third-parties, including affiliates, parent organizations or their contractors that are not a part  Altvideo.  

WHO YOUR INFORMATION MAY BE SHARED WITH:

Your information may be shared with our business associates if it is related to the Services that we provide to you. However, our business associates may only have access to a limited amount of information when it is essential for the delivery of the Service. Those third parties fall under and are obligated to comply with this Privacy Policy.

WHOM YOU MAY SELECT TO SHARE YOUR USER CONTENT WITH:

Your voluntary disclosure of any User Content or information for the purpose of posting to the Service and that is controlled by relevant privacy settings are accessible to the public.
You can update your personal account at any time by logging in and changing your profile settings.

Following termination or deactivation of your account, Altvideo or its Affiliates may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival and/or audit purposes.

WHAT HAPPENS IN CASE OF CONTROL CHANGE:

If any of Altvideo assets, businesses, products, Services and shares are bought, sold or transferred, we may also sell or transfer the names of our customers and their email addresses which may also include user information provided to the Service. Additionally, if any or all of Altvideo allocations become procured, bankrupted, disintegrated, transferred, liquidated, merged or rearranged, User information or Content that is related to the Service may also be reassigned, sold or transferred.

WHEN WE MAY BE REQUIRED TO SHARE YOUR INFORMATION:

If the law requires that Altvideo disclose User information or requests that we do so through a court subpoena, and such action is considered reasonable, we will do the following:

(a) stick to the letter of the law; (b) ensure that the Terms of Use are fully executed in order to protect the integrity of the Service; (c) guarantee that both Altvideo and our Users’ personal safety, property and rights are protected.

HOW WE MAY SHARE SERVICE INFORMATION THAT WE ACQUIRE FROM YOU:

When we collect information such as unidentified data usage, pages visited, URLs, various platforms, click numbers and so on, that is obtained through the use of cookies, device identifiers (clear gifs), log files, provided to us by third-party partners on terms indicated in “How We Collect and Use Information.” Third parties may also receive aggregated, statistical, anonymous data without any identification or personal characteristics.

ALTVIDEO ADVERTISEMENTS:

Altvideo may permit third party advertising Services to automatically access your IP address to directly transmit the ads that pop up on our Website. Your browser, cookies, device and location identifiers, JavaScript, clear gifs and other information provided to our Service can be transferred to our business partners for them to track your usage pattern and deliver ads related to your personal interests. However, the data that is gathered from your profile for marketing purposes may not be rented, sold or shared by Altvideo with somebody else. The information provided to the advertisers will only be anonymous aggregated data. In case if you click on an ad, your action may be indicated by the advertiser as your possible interested in that ad.

As we are not able to govern third-party advertisers’ activities, our Privacy Policy is not applicable in this case. You must review each individual third-party advertiser’s privacy policy or if you have any questions, direct them to those specific advertisers for assistance.

STORING AND PROTECTING YOUR INFORMATION

Storing and Processing Your Information:

Your personal information that Altvideo collects, stores or processes might be shared or exchanged to third-party affiliates that differ from your country or jurisdiction to countries throughout the world.

How we protect your information:

Altvideo incorporates the most reasonable security measures possible to guarantee that information that you provide for us or that is assembled through the Service is secure. Requiring you to create a unique password and asking for the verification of your identity prior to accessing your account is one of them. You are responsible for keeping your password secret and secure. Altvideo does not guarantee that Content or information, as a part of the Service, may not be entered, released, modified or deleted. Alterations in third-party websites functionality such as social media networks, which you include with the Altvideo Service, may affect your privacy settings. However, Altvideo has no responsibility or supervision over any third-party’s security measures or functionality.

If information gets compromised:

In case your personal information gets compromised because of a security breakdown on the side of our Services, Altvideo will take all the possible safety measures to investigate the issue and to notify users who may have been affected and to meet the requirement of all governing laws and regulations.

YOUR OPTIONS REGARDING YOUR INFORMATION

The following section explains how you can control, maintain and modify your account information and profile settings:

You can always sign into your account and modify your information or your profile settings. To getting advertising emails from our Services, you must click on the “unsubscribe link” which is provided at the end of the email and your request will be processed without delay. However, as stated above, you can not unsubscribe from Service-related emails regarding account verification, billing and purchases, updates and reminders. You can always contact us directly at [email protected] if you have any concerns, questions or suggestions regarding our Services, updates or any of your account information.

Opting out from providing statistical information:

In order to remove or disable cookies and other tracking/recording tools, please consult upon your web browser settings or your mobile device settings for further instructions. Please contact us if you have any questions about disabling cookies or other tracking or recording mechanisms, our support team will be happy to help you.

How long your User Content is maintained:

If you deactivate your User account with Altvideo, we may retain your personal profile information and the User Content that is related to the account for the purpose of archiving, auditing, or backup within a reasonable amount of time.

AGE RESTRICTIONS

Please be aware that this Website is not recommended for children.

We do not allow individuals below the age of 18 to register as a User for the Service that we provide. By purchasing Products or Services available on this Website, you confirm that you are at least 18 (eighteen) years old or more. By using the Website and placing an order, you confirm that you have read, understood and agreed to be legally bound by these Ts&Cs, which govern the agreement between this Website and a Customer.

EXTERNAL LINKS TO THIRD-PARTY SERVICES AND WEBSITES

Our Privacy Policy is not applicable to any third-party websites, including Altvideo affiliates or their Services. Therefore, we hold no responsibility for third-party websites, their actions, policies, Services or actions. Whenever you use any third-party websites or service, as well as any links or advertisements associated, you fall under their policies.

UPDATING OUR PRIVACY POLICY

If there are changes to our business or Services, Altvideo has a full right to modify its Policies. We will notify you of any significant changes, and at the end of this page, we will provide the date of the latest policy update.

Altvideo.center works on a deposit basis. Any balance not disbursed for Orders available on Your account can be refunded at any time. Please reach us at [email protected] with Your Customer ID, the amount to be refunded, and the credit card or PayPal address that was used to place the Order to be refunded. It usually takes from 5 t o10 business days for the money to appear on Your account.

Altvideo.center has a 5-day auto-acceptance policy. It means that You have five calendar days to take action on an order once it has been submitted to You, including weekends. If You do not request revision on an order after 5 calendar days, it will be automatically considered accepted. For example, an order delivered by Altvideo on Thursday will be auto-accepted on Tuesday. Refund option is not available for accepted articles.

You may refuse an order after the editor’s revisions if you still don’t like it. For a valid refusal, You must consider the quality level of Your original video material and instructions that were provided to the editor. Your account will not be charged for a refused order and You will not receive the copyright to the work. Your Order will be automatically deleted from your account on our website. If You no longer need the order, please mention that in Your rejection message or e-mail when You refuse the Order so We can delete it quickly. All determinations made by Altvideo regarding refusals and refunds are incontestable and final.

The Customer is responsible for managing and deleting Orders. Money for your Order can only be refunded when it is deleted from the account.